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Author Topic: [Resolved] Intermittent TS Connection drops  (Read 3461 times)

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Bond

[Resolved] Intermittent TS Connection drops
« on: April 17, 2015, 12:38:38 AM »
Issue:
Users are experiencing connection drops in the TeamSpeak Server. Disconnection can last from a couple of seconds up to a couple of minutes randomly.

Possible Cause:
@LordPlunderButt has more than likely tripped over a cable somewhere and forgotten to plug it in properly....

Update:
Pending Investigation...

Update: 18/04/15
Issue identified - Pending fix -> 1 week.

Update: 26/04/15
Resolved
« Last Edit: April 26, 2015, 10:41:52 PM by Bond »


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LordPlunderButt

Re: [In Progress] Intermittent TS Connection drops
« Reply #1 on: April 18, 2015, 04:48:53 PM »
Problem seems to be intermittent reachability issues on our providers network.
Not going to have a chance to resolve it for another week unfortunately.
At the moment, it's not too bad, if it reaches a critical state over the next week, I might be able to do something.

LordPlunderButt

Re: [In Progress] Intermittent TS Connection drops
« Reply #2 on: April 26, 2015, 01:10:18 AM »
Will schedule downtime for later in the week to rectify this.

LordPlunderButt

Re: [In Progress] Intermittent TS Connection drops
« Reply #3 on: April 26, 2015, 11:51:00 AM »
Working on this today. There will be loss of connectivity (as usual) for the course of the day, and there is the possibility that we will experience downtime of up to 2hrs.
Will have it rectified as soon as possible.

Follow The Nameless on Twitter here for updates during the day: https://twitter.com/TheNamelessGC

LordPlunderButt

Re: [In Progress] Intermittent TS Connection drops
« Reply #4 on: April 26, 2015, 05:22:03 PM »
Downtime will begin at 16:45 today.

LordPlunderButt

Re: [In Progress] Intermittent TS Connection drops
« Reply #5 on: April 26, 2015, 09:45:23 PM »
Resolved. Unfortunately took a lot longer than expected, but these things happen.

I've discovered a couple of other issues (not exactly critical, but worth noting nonetheless) that I'll be resolving in the next few weeks.
We'll be upgrading servers by moving to a brand new machine soon enough.

Thanks for your patience.

BR
Mick.

The Nameless

Re: [In Progress] Intermittent TS Connection drops
« Reply #5 on: April 26, 2015, 09:45:23 PM »